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Company: First American Home Buyers Protection Corp.

Location: US

URL: http://homewarranty.firstam.com

Category: Other

I believed I had a sewer leak and requested First American to send a Plumber to do a static test. The Plumbing company came out and when I told him what I needed, he stated that his company did not do static test. I do not know what 1st American told the plumber what he was coming out to do. The Plumber, while still at my residence, called First American that they needed to send out another company that did do this type of test to see if there was a leak or not. This Plumber required me to pay my fee. I did not hear from anyone for almost a week and the company that did call said he could do perform the work until later in the week due to other commitments. I waited for over a week and finally called a company on my own. Sure enough there was a leak. I called 1st American for my refund and they refused. I was a customer for 10 years with them and they scammed me out of my fee. I am telling everyone not to go with 1st American. Ihave sold my home and told the new buyers not to go with 1st American. Hooray, they didn't!