Chrysler Financial - Chrysler does not care about customers!

Posted on Friday, March 26th, 2010 at 8:48am CDT by ae44e1b1

Company: Chrysler Financial

Location: Chrysler Financial P.O. Box 9223 Farmington Hills, MI 48333-9223
1261 Dorset Place, Ne, 11710, US


Category: Other

ACCT # 1010288465

I called Chrylser financial to find out about the balance for the FINAL payment on my loan. It was verified that I was calling from my own phone. I was made to wait for an operator. After being made to wait I was RUDELY told that the information could not be given to me because I was not my husband who was named on the account. My husband is ill and unable to call himself. This operator could care less. It doesn't matter to you that I am the one who pays the bill. She was rude and uncooperative.. I AM HAPPY THAT MY REALTIONSHIP WITH YOU IS ENDING SOON !!!!

You lost a very good customer. If you review my record you will see that we never missed a payement and even paid early !!

Try to pretend that you care about your customers !!!

-Marci Levitt

1 Comment

e104205c, 2010-03-26, 05:04PM CDT

Have you ever heard of privacy laws?? How would you feel if someone called and asked for your financial information - it's called identity theft!

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