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Product: Arm mortgage

Company: Bank Of America

Location: Bank of America PO Box 5170
Simi Valley, Ca, 93062, US

URL: http://www.bankofamerica.com/

Category: Other

I have been stuck in an adjustable rate mortgage and tried several times to refinance and get a fixed rate mortgage with no success. I have been in the process of trying to get a loan modification and get the run-around each time. I have tried several times to contact them and get either disconnected or a representative who does not speak English. When I have finally gotten through they connect me to several different people and than I end up back at square one. I have been barely able to pay my bills but they are current and up-to-date. The interest rate keeps climbing and making it more difficult month-to-month to keep up on my bills. I am very distraught and expected more from such a well-known company! Before I get assistance I fear it will come down to the loss of my home.