Super 8 Motel - Bad Customer Service and Dirty Rooms

Posted on Saturday, June 12th, 2010 at 7:01pm CDT by 141a674c

Company: Super 8 Motel

Location: 7928 Dream St I-75 Exit 180
Florence, KY, 41042-1802, US

Category: Other

The stay at this hotel was a nightmare. The customer svc is terrible. Here's why:

Food on the floor next to the beds.

Food in the beds under the sheets.

Wake up call at 6AM that was not asked for.

The bathroom door swung both ways and would not close. You could see in bathroom.

The a/c only worked on high. The buttons were broken off.

The card key had to keep being recharged. Made multiple trips to the front desk.

After all of this, I was informed I would be given 50% off of next stay if I would return. I was informed the info will be put in the computer under my name. I decided to do so but when I did come back the next month the mgr stated since he did not offer that to me, he is not going to give it to me. I will never go back.


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