LOWES STORE - WORST RIDER MOWER

Posted on Wednesday, July 7th, 2010 at 11:23am CDT by 23f59c99

Product: TROY BILT BRONCO RIDER MOWER

Company: LOWES STORE

Location: East State Street/ Perryville Road
Rockford, IL, 61108, US

URL: http://lowes.com/

Category: Other

TROYBILT BRONCO RIDER MOWER

SOLDBY Lowe's

One of the worst rider mower ever built by MTD. Its a piece of junk and is not worth it

The machine is build very poorly by substandard workmanship. Bought mine from Lowe's and ran for 1/2 hour and broke down. Was told to call 1-800 number and schedule a repair. They had local authorized dealer picked up the unit and after two weeks told me that the warranty would not cover the cost of repair because the brake padel was pushed too hard causing safety switch to break. The cost $150.00 for repair and pick up and drop off. Lowes would not pay the charges. Secondly ran for 1 hour and then would not start, had the dealer pick up and found out the safety switch on PTO was faulty. They repair the switch and brought it back. It ran for one more hour and would not start.

In the mean time I have been in constant contact with Lowe's local store and corporate office but no one will call me back only to promise that someone will contact you.

I finally picked up the phone and call me credit card company and put all charges on DISPUTE. Within 24 hours I get a call from local store and manager wanting to make a deal and asked me to come down and upgrade the rider to John Deere LA115.

These are the same people who claimed to be so customer service oriented but do not stand by it.

I have decided not to ever shop at Lowe's


0 Comments

Post a Comment