Toshiba Call Center Support - Toshiba TV/DVD No Sound on One Channel

Posted on Thursday, July 22nd, 2010 at 5:03pm CDT by 3f49cba4

Product: Toshiba Model 15LV506

Company: Toshiba Call Center Support

Location: US

Category: Other

Purchased Toshiba TV/DVD combo's from amazon.com. Hooked up, no sound on the TNT Channel. Called Toshiba Support, did a few things said could get repaired or try to get it exchanged. Exchanged the TV same model, same problem. Opened case with Toshiba via email, had good response tried all they asked, this took close to a week. Decided to call the Call Center today as email had 800 numbers in it for support. CR stated could not open the email case to read notes, was abrupt, rude, unable to talk to supervisor, sending TV back will never purchase a Toshiba product again.


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