Dell Incorporated - Dell refuses to honor coupons

Posted on Thursday, July 22nd, 2010 at 8:20pm CDT by 9123d348

Product: Dell Dollar Coupon

Company: Dell Incorporated

Location: One Dell Way


Category: Computers, Software

I bought a desktop from Dell that came with a $100 Dell Dollar Coupon good towards future purchases. Before the coupon arrived via email I also bought a Dell laptop; during ordering Dell assured me that the $100 coupon could be credited towards my customer account on arrival. They lied, and refused to use the coupon towards crediting my account, to the great upset of my wife. Also, the coupon came with no expiration date, and Dell refused to honor the coupon outside what they only verbally by telephone claimed was an expiration date that was never indicated anywhere with the coupon information they sent me. They lied to me twice, refused to honor the coupon or reissue another one in the interest of keeping a customer, and I'll never buy another Dell product.


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