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BotachTactical.com - I Cancelled order, received confirmation it was cancelled and a month later they sent the package and charged me account!!
Posted on Wednesday, July 21st, 2010 at 10:07am CDT by f20ef8d3
Product: magazines
Company: BotachTactical.com
Location: Botach Tactical 3423 West 43rd Place
Los Angeles, CA, 90008, US
URL: http://www.botachtactical.com/
Category: Other
I made an order in April and after no response a month later I inquired about the status. BotachTactical stated the order was on backorder. I waited an additional month and on June 22 I sent an email requesting they cancel my order. On June 23, I received verification that they had cancelled my order. Then on July 19th a package was on my doorstep from UPS. It was my order I cancelled a month ago! It was after hours for the company so I left a message and I emailed them. THey charged my cc $305! I called the following morning and complained stating this was confirmed cancelled and they said I had to ship back the product and wouldn't get my refund until received. They were rude and asked why didn't I just refuse it when it came? I stated I was wasn't home when it came, and why did they send an order that was cancelled and charged my cc? They didn't care at all and said to send it back and once received I would get my money back. They didn't apologize and treated me like I was bothering them. Is it illegal for them to charge my cc after I received confirmation order was cancelled??
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