Greyhound Busline - Ticketing FRAUD by Greyhound Busline

Posted on Monday, July 19th, 2010 at 11:20am CDT by 036ebec4

Company: Greyhound Busline

Location: Greyhound Lines, Inc. P.O. Box 660362 Dallas, TX 75266-0362
Dallas, TX, 75266-0362, US

URL: http://www.greyhound.com/HOME/en/ContactUs.aspx

Category: Other

Using Greyhound's website yesterday to purchase a single one-way ticket from SF to LA resulted in triplicate charges for this singular purchase.

Several phone calls and attempts this morning to block or cancel the charges were non productive. No one I spoke with was willing to help EVEN AFTER REVIEWING and ACKNOWLEDGING THE OBVIOUS OVERCHARGE/ERROR. Instead I have been transferred to extensions that are never answered. I was told that unless I disclosed information I considered sensitive - nothing would be done to delete the charges. THIS IS FRAUD. I provided EXACTLY the same information as I did when making the initial purchase. This should be sufficient to correct the error caused BY THEIR WEBSITE. I have asked to speak to someone in their Executive Office but the line was never answered.

This complaint if not resolved today will likely be followed by legal action.


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