you telecom ltd. - refund of modem deposit not received from you telecom

Posted on Tuesday, February 23rd, 2010 at 5:49am CST by 692b1f64

Product: you telecom ltd. internent broadband serives

Company: you telecom ltd.

Location: mumbai, ma, 4000055, IN


Category: Other


I have discontinued the broadband services of you tlecom in sept 2009 itself. the modem was collected by thier office after repated reminder in Nov. 2009. hopwever, despite repeated reminders the refund of modem deposit of Rs. 500/- has not been made to me. Each time I complian to them on their customer service number ( I have complaints around 25 times on this no.), I get a standard reply that my complaint will be attended witin 24 hrs but they are nor resolving the problem. how to deal with this problem? It is over 5 months they have not refunded the modem deposit so collected. i have all receipt in tact with me. Please advice.


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