UPS - UPS service

Posted on Monday, February 15th, 2010 at 10:01am CST by e562eb33

Company: UPS

Location: Allentown, PA, 18103, US

Category: Other

I was expecting a shipment of medicine which was shipped on 2/10/10 by next day air.The shipment arrived to Bethlehem service center on 2/11/10. It has not been delivered to me yet. I spoke to customer service agent and her supervisor today. Only thing they could tell me was that they were backed up and could not deliver because of the storm that hit the area on 10th. It is a poor excuse. They just did not care to deliver in time. They even did not contact me. If they would hav informed me, I could have picked it up from their service center. I asked the customer service supervisor for a name of a person whom I can write about this. Her answer was that such a person does not exist.


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