EMS Russian Post - Unreasonable VERY long time of delivery in EMS service of Russia

Posted on Sunday, December 5th, 2010 at 9:05am CST by ac5eddc4

Product: parcel from Israel to Russia, Samara

Company: EMS Russian Post

Location: st.Zheleznoj Divizii, 1
Samara, 443052, RU

URL: http://www.emspost.ru/en/

Category: Other

I've sent parcel with first-needed goods for invalid's care to help my parents with their day-today needs. The parcel was sent from Israel on 12th of November and arrived to Samara on 21 of November. Though having telephone number and, sure, address of my parents, EMS of Samara city didn't inform anybody about the parcel arriving and just after my call from Israel we were advised that my parents have to call courier themselves... They did it but it didn't help much - for today, the 5th of December the parcel has not delivered yet! So I cannot understand why they called that service Express Mail!

I'm ready to pass all the details of my parcel and ones more - I'm very disappointed of such service!


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