Duluth Trading Company - Poor Customer Service

Posted on Monday, December 27th, 2010 at 9:37am CST by 17789ede

Product: Double Billing

Company: Duluth Trading Company

Location: POB 200
Belville, WI, 53508-0200, US

URL: http://duluthtrading.com/

Category: Other

Complaint: My experiences with Duluth have turned a simple,unconditional,no nonsense and no bull, 100% guarantee refund process into a two month struggle to be reimbursed for a pair of fleece lined firehose pants. Duluth's book keeping practices required me to pay for the returned pants a second time while they told me they would refund the price to the closed credit card I had used to make the original purchase years ago. Well now it's month two and I am still holding my hand on my butt waiting for the reimbursement from an old and closed credit card that they can't tell me what institution it was. "Carhart here I come!"


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