UPC - upc internet and cable speed not as paid for

Posted on Friday, December 24th, 2010 at 5:14am CST by dd875dde

Product: upc power 25

Company: UPC

Location: amsterdam, Ne, 1071, NL

URL: http://upc.nl/

Category: Other

UPC advertised speed is never reached for the internet. I use http://www.auditmypc.com/internet-speed-test.asp to check my internet speed. It never matchs the upc internet speed test which does not measure the real speed. videos and youtube is choppy when watched. I had to disconnect the digital tv to watch tv. these service department say the will call back and check with me if everything is working after they sent a tech person. Noone ever called back and after a week everything nothing changed. I was told i would get a refund on our invoice there was not refund for the time the internet did not work.


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