Macy's - Mrs.

Posted on Tuesday, December 14th, 2010 at 11:51am CST by 5d0ca24b

Product: Clothing

Company: Macy's

Location: 9100 SW 136th Street Miami, FL 33176
Miami, Fl, 33176, US

URL: http://macys.com/

Category: Other

I purchased something from Macy's totaling $200. and had a coupon stating $50 off purchase of $200. It also states sales and clearance (not in the same sentence). The attendance told me I could not use the coupon because it was only for sales and clearance items. My response was "you are giving additional saving on sales item and none on regular priced items?" I interpret the coupon to read sales and clearance are included since coupons are usually only applied to regularly priced item. However, they would not honor the coupon and I contacted Macy's by email more than 4 times and until today the only response I have gotten is the automatic response stating that a representative will contact me. Since I have not gotten a response, I will be returning the item and will not support Macy's since their customer service is definitely lacking some sort of courtesy.


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