Phillips Electronics - Phillips Somicare Flexcare 900 tooth

Posted on Monday, December 13th, 2010 at 1:29pm CST by 912987f8

Product: HX6911

Company: Phillips Electronics

Location: Philips Electronics ADR Breitner Center Amstelplein 2 Amsterdam, 1070 MX
Amsterdam, Ne, 1070 MX, NL


Category: Other

I purchased a Philips HX6911 electric toothbrush on 5/24/08. It died on 10/5/08 and was warranty replaced 10/20/08. The second one died on 7/15/09 and was warranty replaced on 7/20/09. The third one died on 12/1/10. These toothbrushes have a two year warranty and not a single one of them has lasted more than 9 months with an average life span of 7 months. I called Philips Sonicare for another warranty replacementand they told me I had gotten my two years of service out of the three toothbrushes and there would be no warranty replacement. If any one of them had lasted two years I might have bought another but 7 months out of two years doesn't cut it. Philips should change their warranty to 6 months if they want to be honest about it


Post a Comment