Avnaced Built-in Systems - Excessive charges

Posted on Thursday, August 12th, 2010 at 8:51pm CDT by Anonymous

Product: Advanced built-ins

Company: Avnaced Built-in Systems

Location: 18617 Topham Street Reseda, CA 91335
Tarzana, CA, 91356, US

URL: http://builtinvacuum.com/abis/

Category: Other

I had a problem with my Central Vac. I tried to fix it myself, but I called Advanced Built-ins system like I have in the past (paid $45 for them to drive out 4 miles). I spoke to Lorena, and said your problem sounds like a clog. Our Tech can do a reverse flow operation to unclog for $175, or you can purchase a new motor for $400. The Tech came out and put a plastic cap on the unit which fell off. Charge for 30 seconds of Labor $175! Then I wanted the motor replaced instead, but now they were quoted $675 for a new one! The Tech spent 27 Minutes here and 99% of that time I was disputing the bill. The previous time they came out they charged me $45. Then Tom Beal 9the owner/president) called me and spent 40 minutes "BS"ing me on my cell. I eventually got the bill down to $125 but any other contactor would charge you much less. In fact he also services Alarms, so does my employer. We charge $20 to go out the site and $40 per half hour, Advanced Built-ins charges $175 to drive up to your door!

Here's how you might be able to Fix your own Central Vac for minor repairs

1. Try to push reset the button if it does not turn on.

2. If clogged buy a 25 foot 'plumbers snake" from a Home store

3. Make sure the caps are on the unit (motor) and air is not escaping.

Please don't pay Advanced built-ins $175 to drive to your door.


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