Lingo, Inc. - LINGO> A consumer ripoff

Posted on Friday, April 9th, 2010 at 9:23pm CDT by 3c14b5b3

Product: Lingo VOIP service

Company: Lingo, Inc.

Location: 7901 Jones Branch Dr. McLean, VA 22102 Attn: Privacy Policy Team Toll Free Number: 1-888-546-4699 Fax Number: 1-800-301-1466 E-mail: [email protected] 7901 Jones Branch Dr. McLean, VA 22102 Attn: Privacy Policy Team Toll Free Number
McLean, VA, 22102, US

URL: http://Lingo.com/

Category: Other

Service for VOIP was ordered in August '09. It took several calls to properly set up service, but once it was established I was very satisfied. VOIP is intended to replace your costly landline charges and once service was working, we promptly cancelled. We live however in rural Indiana and cancelling the landline also cancelled the dsl service needed to run lingos VOIP properly. We attempted for several months to get a working dsl company in to replace the old one, however were not able to get anyting but satellite which VOIP is inconsistant with. Re-establishing the old landline and dsl would cost a large reinstatement fee and thus cancel out the need for lingo all together. I paid for the upfront fees, the 6 months service fees, although we only used 3-4 minutes of call time and a seventh month regular item fee. When calling to cancel due to circumstances, I was told the 'cancellation fee' which was never told upfront to begin with would be waived due to the circumstances. Today they have implemented the 99.95 cancellation fee against my bank account and the customer service rep, on a first name basis only, MARVIN, #311103 was anything but helpful and all but rude. IF YOU HAVE HAD ISSUES WITH LINGO, HERE IS THEIR FAX NUMBER TO CALL, FILE YOUR COMPLAINT OR THEY WILL CONTINUE TO TAKE ADVANTAGE OF GOOD PEOPLE. 800-301-1466


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