Comcast - Comcast doesn't honor signed contracts

Posted on Sunday, April 4th, 2010 at 7:55pm CDT by 43a621be

Product: Business Internet

Company: Comcast

Location: US

URL: http://www.comcast.com/

Category: Other

We are a registered charity in eastern TN. We have a signed contract with Comcast Business Services to provide cable & internet service our site in Greeneville, TN. Comcast came out, surveyed the location, and told us it would be no problem to provide service. Their sales team gave us a contract, which we signed, and it went into their system. Internet service is critical to our operations. When we asked to start the install, Comcast refused, stating that it was now "not approved." Repeated calls and emails to the sales team and regional construction manager go unanswered. Calls to Comcast Sales simply result in no action. There is something to be said for a company that refuses to honor a signed contract.


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