Dell Computer - Dell Computer service sucks

Posted on Saturday, April 24th, 2010 at 12:04am CDT by 30f5858b

Product: De;ll computer customer service

Company: Dell Computer

Location: US

Category: Other

Dell Computer's customer service is non-existent. My sister had a problem with her computer, she couldn't get on line and Internet Explorer wouldn't open at all. She got no program discs with the computer. After much effort she got Dell to send her discs to re-install Windows. I was helping her to install them, but I use Macs so had trouble getting it to open the discs. We called Dell to see how to do it, but the guy in India refused to answer any questions, he just wanted us to pay him $70.00. Then maybe he'd try helping. Sounds like blackmail to me. What kind of company can't even tell you how to install the system without being paid , after you've bought their product. I won't buy Dell, neither should you.


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