Techno Kare - Authorized Philips Service Centre - Very Very Poor After sales service

Posted on Tuesday, April 20th, 2010 at 12:58am CDT by 1e37329f

Product: Philips Home Theatre System - HTS3265

Company: Techno Kare - Authorized Philips Service Centre

Location: 945/170 Vattal Nagaraj Road, 2nd Main Road, 4th Block, opp Ramkumar Mills, Rajajinagar Entrance,
Bangalore, Ka, 560010, IN

URL: http://www.philips.com/welcome/

Category: Other

The Home Theatre Audio Amp blew up within 6 months of purchase. I called Philips and complained and they said they would send somebody to my house to repair it. This was on April 4th 2010. They sent a guy on April 7th. He couldn't fix it, so he handcarried it to the service centre and said it will be ready on April 10th.

I have been calling the Philips Service Centre number every two days and they have been promising me that it will be delivered within 24 hours, each time I call. Philips as a company doesn't care for its customers once they have made the sale.

I DO NOT RECOMMEND purchase of any Philips Products - until their Customer Service improves.


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