GreenDot

Let me count the failures.

1) couldnt buy GreenDot with creditcard at cvs. Had to use cash $104.95

2) couldnt register card

3) card said everywhere where visa/mc accepted LIE.

4) had to purchase card to read agreement.

5) first attempt to get to agent and not computer took 35 minutes.

6) Agent in Philipines and barely spoke English.

7) Agent didn't know company address, telephone until I asked to speak to supervisor.

8) Agent still didn't transfer to supervisor

9) Agent said please hold 1-2 minutes. Took nearly 14 minutes.

10) told 7-10 days to get my money back?

11) 14 days later still no money.

12) Agent transfered me to line that says nobody is available. Time is 2pm on Thursday. Call disconnects.

13) Supervisor says I have to wait for other department be back in Monday.

14) Now 18 days since requested refund. Supervisor discovers that address is incorrect. The dept that is never opened is not in right now. Supervisor promises a call back next day.

15) No call back.

16) Day 20. Supervisor is on her "rest day". No other supervisors in office.

17) Current useless turd on phone calls me by wrong name 10 times giving me generic excuses that everything is being settled

18) Turd doesnt know what the issue is.

20) Turd says they remember me calling yesterday. (I didn't)

21) Turd says supervisor will leave message to call me back. Tired of dealing with Turd.

22) Thank god. Turd didn't call but no call from supervisor either.

23) Find corporate phone number. Transfer to answering machine.

24) Day 28. Call corporate again get press correspondant. Get transfered to customer service in Guatemala. More turdiness.

25) Day 29. Call corporate again. Ask for COO. Get secretary she transfers me to that useless answering machine again.

26) Day 30. Still no money. Posting this

Corp Address:

605 E. Huntington Dr. Ste. 205

Monrovia California 91016

Phone: 626.775.3400

Will Sowell, COO

email: wsowell AT greendotcorp.com

LB Baer, Press Contact

email: lbaer AT greendotcorp.com

phone: 626-775-3497

Steve Streit, Owner/Founder

email: sstreit AT greendotcorp.com ???

Robert Ross, Director Business Development - email: rross AT greendotcorp.com

Misc Contacts:

John Keatley, CFO

Tim Condon, CFO (NextEstate)

Mark Troughton, VP Sales

Seail Baysal, sbaysal AT greendotcorp.com Phone: (626)775-3835 Fax: (626)739-2063

Mike Cosby - Manager, Account Development - mcosby AT geendotcorp.com - Office: 970.879.8244 Cell:970.846.0704 Fax: 626.739.2065

Matthew Janulewicz, Software Config

email:

Matthew.Janulewicz AT nextestate.com

MJanulewicz AT greendotcorp.com

matthewja AT greendotcorp.com

Jobs AT greendotcorp.com

info AT greendotcorp.com

itjobs AT nextestate.com

cvisa AT greendotcorp.com (cease and desist?)

Nick.DeNicholas AT nextestate.com

Eric.Simons AT nextestate.com

Andrea.Kim AT nextestate.com

chuck AT nextestate.com

adnan.masood AT nextestate.com

rezas AT nextestate.com

peter.kerr AT nextestate.com

marciav AT nextestate.com

esbeyda.lopez AT nextestate.com

michael.dwane AT nextestate.com

paulw AT nextestate.com