kgbkgb cant read

I texted kgb twice and both times they couldn't comprehend the question which was as follows: "How many of the 17 games that the YANKEES have won (NOT JOBA) that Joba Chamberlain has started were the yanks behind when he left the game?" Not only did they say "None of them. A pitcher can only get a win when his team is ahead" twice (which is answering a different question) there is no way on their website to lodge a complaint.