Cricket Wireless - Very poor customer service

Posted on Wednesday, September 30th, 2009 at 8:23pm CDT by 8b9f8b32

Product: Cricket Wireless

Company: Cricket Wireless

Location: 1338 S Country Club Dr.
Mesa, AZ, 85210, US

URL: http://www.mycricket.com/

Category: Other

Cricket refuses to research information to verify my bill has been misdirected in payments to a false number unknown to me. My bank verifies payments made timely and also deductions from my account for the same phone number. Why can't cricket just check their billing records and clear this up? A refund of more than $300 is due to me and no one is trying to clear this up. Customer service is VERY POOR/


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