Complaints.com

Luggagebase.com: Suspected Credit Card Info. Theft

 
Internet Luggage Wesite
Luggagebase.com
670 S. Frontage
Nipomo, CA 93444
US
http://www.luggagebase.com/

I purchased a piece of luggage on the Luggagebase.com website on 09/14/09. The luggage arrived on 09/22/09. My credit card company's fraud protection department contacted me on 09/24/09 alerting me to the fact that someone had attempted to use my credit card at a store in California on 09/23/09 - the same state that Luggagebase is located in.


I live in New York and have not set foot in California for more than 3 years. Luggagebase is located in California and I have not purchased anything online from any other businesses located in California. Therefore, I feel that it is very likely that someone in Luggagebase stole my credit card information.


Luggagebase should strengthen their security procedures to ensure that none of their employees are stealing customers' credit card information.

From: Message Author (click here to email author) (has asked not to receive email)
Date: Friday, 25-Sep-09 16:24:25 CDT

Business: Reply Online   Consumer: Comment On This

Comment On This


After leaving a message, this customer was contacted and notified that the store they thought to be near the company and have the stolen information was actually over 300 miles away and had no link to this company. Also, there has not been one reported breech of privacy for this company. The company is also registered with BBB Online Reliability program and has a "A" rating.

From: Message Author (click here to email author)
Date: Monday, 10-May-10 18:07:31 CDT

Business: Reply Online   Consumer: Comment On This

 

Keyword Tags

card
credit
internet
luggage
suspected
theft
wesite
Search our consumer complaints database
Browse complaintsdatesdates