UPS doesn't always adhere to THEIR policies

UPS makes a habit of allowing drivers to drop packages at apartments when the driver feels inclined to do so. I've received many, many info notices in the past. UPS has also dropped packages at my apartment, and also my neighbor's apartment time and time again

Many of the packages not delivered were marked shipper release, leave at door, while many packages were simply left. This is the case with me and my next door neighbor (also in an apartment). The driver that comes here has denied leaving packages for my neighbor, but has done so right in front of me!

I always use Federal Express, or First Class Mail when I can, but most of my UPS shippiing needs are from a neighboring state, so postal mail actually takes longer. This practice has caused me to wait an inordinate amount of time, and even DRIVE to pick my package up. This is a prime example of a corporation not giving a damn about customer service. That's coming from someone who works for a big corporation!

No supervisor was willing to work with me, and the driver has been very confrontational, on numerous occasions.