efax and rapidfax

if only companies made money the honest way. efax/rapidfax conduct their business practice at the consumer's expense. it took me 2 months to cancel my service because they set up rules that only permit cancellation through their website, which doesnt confirm the

transaction. i originally emailed customer service but it was simply ignored. i want my refund and have complained to Federal Trade Commission,

FCC, and Atty Generals office in that state. i hope to find a class action

lawsuit action so i can join it.

ps their service offers poor quality

fax quality too. maybe this is the only way they can make a buck.

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Hi, my name is Erin and I am an apprentice at Balestriere Fariello, a trials and investigations law firm in New York. We have been investigating eFax's potential misconduct and are interested in hearing more about your experience. Please feel free to contact me at erin.jaeger AT balestriere.net or call analyst Sarah Goodman at (212) 374-5400, ext. 132.