T-Mobile - Final Bill not Final with T-Mobile

Posted on Sunday, September 13th, 2009 at 12:18am CDT by a30fffcb

Product: T-Mobile

Company: T-Mobile

Location: Nashville, TN, 37215, US

Category: Other

Went to local T-Mobile store to close my account and pay my final bill. Went in person so there wouldn't be a problem online. Was told I would not receive an additional bills, although I did. I asked specifically what was owed to close and finalize and when I got another bill in the mail, a return trip to the store, along with phone calls to "customer care" got me nothing more than "you owe the money." No wonder I wanted to switch carriers.


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