bestpriceglasses.com

Thought I would save some time by buying my glasses online. Decided on a company by the name of bestpriceglasses.com. Waited and waited for my order to come, but it never did. In fact, I am still waiting, and its been a month (as of today). Spoke to several reps from the company (as I attempted to cancel my order), but they kept on promising me that the glasses would be mailed the next day. Never received an email or call from the company explaining the delay. Caught several reps. in lies (or clueless) as to what could be causing the delay. I think what has been most frustrating in dealing with this company is that they have no contigency plan for properly handling delayed orders. I mean...a simple email notification would have been the professional thing to do, but you only get silence from this company unless you call or chat online at their Help Desk. They never initiated any communication with me as it related to the delayed shipment of my glasses. Meanwhile, I am walking around without glasses for a month now, getting headaches and blurry vision and this company offers no explanation, apology or customer service. Very...very...unprofessional...poor customer service. By the way, they finally sent me an email on Tuesday(of this week) stating that the glasses had finally shippped. However, it is still Saturday and no glasses. I'll cross my fingers to see if Monday is the magic day. Sadly, I have little hope.

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I am still waiting too...always pay with credit card you can dispute charges for not recieving merchandise as promised.... terrible customer service.....I think the company is a scam....CON ARTISTS..should be reported

to the FDA..which I will do!