Service Magic Does Not Screen Contractors or Stand Behind their Recommendations

We relied upon Service Magic's recommendation of a Contractor based on their "10 point Prescreening Service Guarantee" and hired one of the four recommended to repair our deck. When our contractor first showed signs of reneging on his commitment, I contacted Service Magic which stated that this particular Contractor was no longer with them, and that they had no way to encourage his compliance. They had not notified me that he was no longer a recommended contractor. When he abandoned our project (and I have found out since, did shoddy and incompetent, even dangerous repairs in the limited work he did perform) I complained to Service Magic with a phone call and email. They have not returned by emails or calls.

Do NOT rely on Service Magic - They do NOT stand by their contractors and are apparently a gloried advertizing agency.