No refunds

Merchandise was delivered late (in May 2009) and then I had to return it because I no longer needed it for the party I had. I sent it back regular mail, so they claimed they never received it and won't give me my 75% value of the return back. I am sick of these people first off claiming they have to re stock it so there is a fee and then never admit they receive it back, so they don't have to refund you.

Comment On This

WE SHIPPED IT OUT IN A TIMELY MANOR AND IT WAS DELIVERED TO HER IN THE TIME FRAME POSTED ON OUR WEB SITE. SHE SAID SHE MAILED THE PACKAGE BACK TO US WITHOUT US KNOWING BUT NEVER GOT A TRACKING NUMBER. WE NEVER DID RECEIVE IT BECAUSE IF WE DID SHE WOULDVE GOTTING A REFUND WITCH WE HAVE DONE MANY OTHER TIMES FOR CUSTOMERS. SHE ALSO USES CURSE WORDS IN HER EMAIL.

NOT A EASY CUSTOMER TO WORK WITH.

TIM

COOLBUYZ