Ocwen the worst company

March 2009 my husband and I applied for a home loan moidication under President Obama Plan. Weeks and months went by we hear anything and when we called we were put on hold for more than 30 minutes every time. I decided to hang up and I called again the customer service was very rude with very heavy accent and asked me why I had called and I told hime I would like to know if your received my packets and faxes and he didn't say anything and put me on hold again. about three months later we received letters after letters stated that they didn't received all paper and missing signuter. The letters we received was so confusing they sent letter date 7/20/09 and my documentation needed to be mail by or fax by 7/18/09, then couple day later we received other letter form Ocwen again letter date 7/22/09 and my documentation needed to be mail by or fax by 7/18/09 on and on. Finally, we submitting documentation after documentation as requested.

On August 2009, we received a letter from Ocwen that we qualify for loan modification, but they offer us three months trial for $1513 and after that they would work with us. The letter didn't explain much what my future payments would be and we refused to sign the contact. My husband called Ocwen the next day to explaning the situation that we couldn't afford the payment and finance solution we are experiencing and my husband asked to see if they have any other options or help. Ocwen reply that they going to sent us a new packet for a loan modification.

10/05/09, We received certified mail from Ocwen stating that we own $16k and we have to pay by the end of Oct 31th, 2009 or my house would be foreclosure. I couldn't sleep all night because I was to depressed and kept thinking where am I going to ge $16k, if I can not afford $1513. The next morning I called a program HOPE for help and explaning my situation and HOPE was on the phone with Ocwen and their going to sent me other packet for a loan modification.

Ocwen is the worst company claming to help homeowner and the worst customer service ever. If we all complain your voice will be heard ans we can make a difference to take this Ocwen down and file a class action lawsuit.

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My family too, has been screwed over and your story is almost identical to ours. There has to be something done but where do we start? Ocwen seems to prey on a bad situation to make it worse. Financial problems are difficult enough to deal with but to have this company so underhandedly take away your home is the lowest.

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OCWEN is the worst of the worst. We submitted our request in March 2009. For months we heard nothing. Then they said we had to refile for the HAMP program, which we did. On 9/23/09, they told us we were ineligible because we were not residing in the home. They offered to work with us on a regular home loan modification. I FAX'd OCWEN on 9/28/09 and advised we had been living in the home all along and were very interested in developing a home loan modification. We heard nothing until 10/10/09 when a "cash for keys" man came out and was very surprised to find us living in our home. He advised us OCWEN had foreclosed on our home 10/1/09. The company's business ethics and practices are lower than snakes. They never had any intention of working with us on a modification. Their company is totally unethical in our opinion and should be sued for everything it has done to create and maintain the current economic and housing crisis.