Product doesn't work, horrible cust. serv.

I ordered one of these and, from what I could tell, what was sent to me was a plastic shell with no working parts inside. I sent it back and put a stop payment on my credit card.

They have refused to send me alternate items that they have on their website as replacements that total less than the cost of the original item.

They have refused to respond to me in writing - I have sent multiple letters and emails. They keep calling me and I don't trust them, so I am refusing to speak with them. I want whatever they say to be in writing.

I firmly believe that this place is just a big time scamming operation that preys on people who are trying to be secretive about what they are doing, so they feel that they are untouchable.

My credit card company has been unsuccessful in helping to resolve this situation.

The company is refusing to cooperate in any way, shape or form. I have nothing to show for the money of mine they have. I am very angry and if there is a class action lawsuit against this company, please contact me.