Continental Auto Movers is terrible!

I recently sold a truck on Ebay. The buyer contacted Continental Auto Movers to make the pick-up. The company called and scheduled a pick-up date of October 22-23(Thurs-Fri). No show on either day, so Friday evening I called. It took me 4 tried to get through to anyone. When I finally did they informed me that they were running a little behind and would be able to pick up the truck on Monday. When they did not show on Monday I called them again and was told Tuesday evening or Wednesday mornign at the latest. Here it is Friday October 30th and still no show or follow-up. I have tried contacting them for several days, so has the buyer, with no response or call-backs.

This is no way to run a business. It's very stressful for me because I cannot make any plans to be away from town because I need to be here when the finally do arrive to pick up the vehicle.