Bad Service from BrandsonSale.com

I ordered a Halloween costume on Oct. 14 but had still not received by Oct. 26. Had to call THEM to find out they didn't have it in stock. Ordered another size which they said they had. Two days later still did not receive package and had to call THEM to find out they didn't have that in stock either. A huge waste of time and hassle. This company DOES NOT COMMUNICATE with the customer to let them know anything. Website is vague, too. Now we have no costume for Halloween as it is sold out everywhere.