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Kaspersky Rebate Hassles, Don't try to contact them

 
Kaspersky Security Software
Kaspersky
500 Unicorn Park, 3rd Floor
Woburn, MA 01801
US
http://www.kaspersky.com/

I purchased their product based solely on an available rebate. My wife tossed the box while I was installing the software and as luck would have it, the trash was picked up the same day. Since I was now missing the UPC code, I sent in the rebate with copies of the installation disk and installation code which they could verify was used by me, with an explanation regarding the missing UPC code. Since the purpose of the UPC code submission is "proof of purchase", it would seem that my submission satisfied the spirit of the offer. In fact, not so. No rebate. The main Kaspersky offices have no contact numbers that reach humans, using any tricks with various combos of 0's, *s or #s. I won't buy their security products again. I'll stick with McAfee.

From: Message Author (click here to email author)
Date: Wednesday, 28-Oct-09 21:57:49 CDT

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