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Sam's club discover card poor customer service

 
Personal discover card
Sam's Club
7001 Park Blvd Pinellas Park, FL 33781
Saint Petersburg, FL 33781
US
samsclub.com

I went to Sam's club and used my Sam's Discover Card for a purchase. Somehow the clerk left my credit card info open on the register and charged the next persons purchase on my account. This has been unresolved for over 3 weeks now - I've asked the credit card company how this could happen and why it's so hard for them to figure out but I get nothing but rude stupid people.

From: Message Author (click here to email author)
Date: Monday, 26-Oct-09 12:39:50 CDT

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I had a terrible time with the customer service but all was resolved when I found the email address of the CEO - I sent him an email in the morning and when I returned home that afternoon it was taken care of.

From: Message Author (click here to email author)
Date: Monday, 09-Nov-09 14:31:52 CST

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