Redbox - RedBox - not so simple & not so customer focused

Posted on Monday, October 26th, 2009 at 12:01pm CDT by 78fb1d8d

Product: Redbox

Company: Redbox

Location: US

URL: http://Redbox.com/

Category: Other

Red box does not provide an optionfor returns when their kiosks are down. I drove around to 3 separate locations only to find them all out of service. Multiple e-mails to the company resulted in their standard e-mail - "find another location to return your movie". I finally was able to return the movie 4 days later...with all the associated charges... I recommend just using Netflicks.


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