Nextrel Terrible Consumer Service

I have a Nextel cellular phone that is trash. I can not get any help to

exchange the phone or customer service to repair. Denise Demark in

consumer service is terrible and will not assist. CJ in consumer

service is a liar and provide false information. Denise Demark should

be fired at the next manager meeting. She just do not care able Nextel

business nor customers. Mr. Hesse the CEO needs to be involved more

with Nextel service.

I have a phone there is not service, but still being billed. I need

help to cancel this contract.

Mr. Hesse the CEO needs to know the problems with Denise Demark in

customer service. No one will give me corporate phone number.

Nextel will not get better if upper management do not know how terrible

consumer service really function.

K