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Carpet and Flooring - Empire Today Baltimore

 
Flooring
Empire Today
Chicago, IL
US
www.empiretoday.com

DON'T USE THIS COMPANY!!! 3 months later and still no resolution. Installers damaged my freshly painted walls. It's been months of back and forth and people out to inspect fix 4 different times, and me having to give up valuable time and it's still not corrected. I would like a credit to my account for all the time and inconvenience and back and forth I've had to deal with for a less than professional installation and inferior quality carpet, but the compensation they're willing to offer is almost an insult and not satisfactory considering all the time, energy and effort I've had to put into getting this resolved. Only now, 3 months later, are my complaints finally being sent to the corporate office - and I have yet to hear back. We shall see. Have already filed compaints with the BBB and now here. Next stop is small claims.

From: Message Author (click here to email author)
Date: Monday, 19-Oct-09 13:08:17 CDT

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baltimore
carpet
empire
flooring
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