unauthorized withdrawel

orer was canceled within one day. $9.95 was pending on my checking account, call them many times to get confirmation on order cancel. Finally got e-mail of cancelation. 4 days later money was taken out of my account. Many phone calls later and e-mails, was assured money would be refunded. 20 days later, 99.00 was taken out of my account from them. I never recieved any product, at all. I called my bank & they are going after them for the, now $99.95.

The custormer service reps are rude, and will tell you what you want to hear. I had one hang up on me.

Now I have to wait for my refund and a new bank card. I had to

get a new bank card so they can't take anymore of my money.

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I am also dealing with this immoral company. I spoke to my credit card company and they are going to pursue smoking everywhere's merchant bank.

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I am going through the same thing. What can we do to have this company investigated. I am going to write a letter to the Florida Attorney General