verizon triple play cable connection - Over charging by verizon

Posted on Tuesday, October 13th, 2009 at 4:34pm CDT by 05af34b1

Product: Fios

Company: verizon triple play cable connection

Location: Brooklyn, NY, 11238, US


Category: Other

I was(as I terminated my contract) a verizon fios customer. After termination of contract, I received the final bill stating some extra-ordinary charges for services I never used or was ever informed.

On calling verizon customer care - they said that we informed in the form of a E-mail which was probably deleted by you and that they can not send another copy of the same E-mail now -- because my account is now terminated with verizon. They refused for further help and threatened to refer the matter to the outside collection agency. Bottom line -- SAY NO TO VERIZON IF U DON'T WANT TO BE CHEATED


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