Heathside/DESA Fireplaces - Hearthside/DESA NEVER Again

Posted on Tuesday, October 13th, 2009 at 1:26pm CDT by 200b9af9

Product: Hearthside/ DESA Fireplaces

Company: Heathside/DESA Fireplaces

Location: Hearthside 6933 Lee Hwy, Suite 200 Chattanooga, TN 37421
Chattanooga, tn, 37421, US

URL: http://hearthside.com/

Category: Other

the wrong information was given so i purchased the completely wrong product (twice!!) based of the customer service information. The manager of customer service could or would not help at all. Sales knew nothing, i was the one who found the correct model numbers for their product. when i called to place a formal complain their customer service hung up the phone on me!!! Worst service i have EVER had in my life!!!!!


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