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The UPS Store #4774

 
Delivery and Packaging
The UPS Store
747 E. Boughton Rd.
Bolingbrook, IL 60440
US

Paid $93 to have a computer tower packed and shipped to manufacturer. Manufacturer called to tell me tower arrived damaged. According to manufacturer it was shipped in peanuts. I paid $93 to have it packed in peanuts???? Outrageous.


Furthermore, it takes about 2 weeks after a claim to get the check approved and sent to the manufacturer. If more damage was sustained (to hard drive) then another claim would have to be made and you would have to wait another 2 weeks to pay for that damage.


Professionally packed? -- Hah! Don't use them--they don't care about your packages.

From: Message Author (click here to email author) (has asked not to receive email)
Date: Thursday, 05-Nov-09 09:38:01 CST

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Keyword Tags

bad packaging
damaged on arrival
long claim response time
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