Access America - Access America & Delta Airlines

Posted on Tuesday, November 3rd, 2009 at 12:35pm CST by 78a713c5

Product: travel insurance

Company: Access America

Location: 2805 N. Parham Rd.
Richmond, VA, 23294-4401, US


Category: Other

Delta sells travel insurance for which they receive an affiliate profit sharing percentage on their website when you buy an airline ticket.

The travel insurance is provided for by Access America and is intentionally designed to lead the consumer to believe if anything goes wrong due to flight interruptions and/or medical emergency that you are fully covered.

Not so! When a medical emergency occurred on our plane from Rome to JFK (New York City) on October 23rd, 2009 our plane was rerouted to Newfoundland, Canada for four hours. Upon finally arriving four hours late in JFK, I missed my connection to Orlando, Florida.

I remained hopeful considering I bought the $25 travel insurance through Delta and Access America.

I incurred $225 in hotel and travel expenses as a result of having to spend the night in New York and getting a rental car in Orlando, Florida (because my wife was to pick me up on Friday October 23rd and had plans on October 24th).

I therefore had to get a rental car and paid for a hotel and takeout food in New York... all amounting to $225.

Access America however only gave me $150 ...far less than a hotel in New York City (where Delta is based and headquartered) costs per night.

Travel Insurance through Delta and Access America is deceptive and a scam if they have no intentions of fully reimbursing, they should not portray and purport such when selling you their travel insurance product.

Consumers be forwarned the travel insurance at $25 is not worth it considering it doesn't even cover you for a hotel in New York or major cities across the world, where hotels cost $200 a night and more.

1 Comment

8cf8a70d, 2010-09-10, 03:51PM CDT

so you got something? Read the policy, it will say you can only get $150 per day per person. They gave you the full amount you purchased. I would be happy i got anything! How lucky you are!

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