Dish Network - Dish Network Mysterious PPV Charges

Posted on Sunday, November 29th, 2009 at 4:57pm CST by c40bb031

Product: Satellite TV

Company: Dish Network

Location: US


Category: Other

Have been getting charges for PPV events I didn't order. Latest one was for a $10 adult PPV that according to the charge was purchased on a date that no one was even home and my boxes are all locked against PPV orders. After several emails back and forth Dish Network offers nothing. No solution to the problem, no offer to send a technician out to look into a possible box issue and no credit. Just keep saying thank you for being a customer and their goal is "world-class" customer service. In my last email I advised them they may want to stop saying that since it's definitely not true.


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