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Incorrect Cancellation Fees

 
Direct TV
Direct TV
Unkown
unknown, un unknown
US
http://www.directv.com

I started receiving Direct TV in October of 2007 In October of 2008 We moved to a new address and because we moved Direct TV is telling me that our contract started over. I am canceling my service because my hours have been cut and can no longer afford the service. Direct TV is telling me that I have to pay a 200.00 cancellation fee for canceling early. I am not canceling early I have been with Direct TV over two years. They are saying that I activated a receiver in October 2008 which starts the contract over, all i did was upgrade from a standard reciever to a DVR.

From: Message Author (click here to email author)
Date: Friday, 27-Nov-09 13:10:37 CST

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Keyword Tags

cancellation fee
direct tv
early cancellation
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