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Nissan steering column replacement

 
Nissan 2006 Pathfinder
Nissan USA
Nissan Consumer Affairs
P.O.Box 685003
Franklin, Te 37068
US
www.nissanusa.com

On 11/4/09 I experienced the steering wheel of my 2006 Nissan Pathfinder (52K miles, out of warranty)loosely moving from side to side. As I drove it to the Nissan dealership for repair, the loose movement stopped, but the steering became very difficult. Then, once again, the steering wheel began loosely moving from side to side. The vehicle was repaired at the Nissan dealer by replacing the steering column. I contacted Nissan for assisitance with the cost of this repair ($960), realizing the original warranty had expired. My arguement was that I had never had nor heard of a steering column needing replacement(cetainly not at 50K miles) without the vehicle being involved in a wreck. This situation was, to me, a very concerning safety issue. The Nissan zone rep who was dealing with my filed complaint reported on 11/23/09 that Nissan would provide NO assistance for the repair.

From: Message Author (click here to email author)
Date: Tuesday, 24-Nov-09 07:12:25 CST

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I am currently (3/14/2011) going through the same thing with my 2006 Nissan Pathfinder at 25,000-miles! It is not my daily driver seeing that I just hit the 25K mark. Now, Nissan wants to charge me $911 for the repair!

First and last Nissan that I will ever own....


From: Message Author (click here to email author)
Date: Monday, 14-Mar-11 16:12:32 CDT

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I am going through the same issue. I started feeling the movement at about 40K miles. I was the same price for the repair... ouch!


From: Message Author (click here to email author)
Date: Thursday, 17-Feb-11 10:56:30 CST

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Keyword Tags

column
replacement
steering
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