Michigan Lakeside Mall, Rude Staff

Customer Service staff at the Lakeside Mall in Sterling Heights (Macomb County), Michigan are rude and unfriendly. They give you hard time and mean looks if you are just a few minutes late in returning the scoters. Their manager there even yelled at me and falsely accused me of swearing at her staff. I never swore at her staff. Mall's manager was not easily accessible to hear my complaint, and would not return my calls or messages.