Forever 21: Negative experience with merchandise and customer service

I had a very negative experience with Forever 21 merchandise. I contacted customer service to no satisfaction. I contacted the Better Business Bureau, who contacted Forever 21 three times with no response. Now, I am posting public complaints to warn consumers about their blatant disregard for consumer concerns. I will also elevate this to local Consumer Affairs.

Forever 21 is a terrible company that doesn't care about its patrons, offers poor quality products, and features a stingy return policy that is dissimilar to many of their competitors. These stores are flagrantly peddling garbage to the public, knowing full well merchandise will fall apart or shrink beyond recognition within a couple months of purchase. I will never shop at these stores ever, and this company has gained a negative referral forever.

CONSUMERS: Spend your money elsewhere. There are too many authentic, quality businesses closing that actually care about their customers. Let's help close the doors of the ones who really deserve to be out of business, such as FOREVER 21.

Sincerely,

SR

Comment On This

I think people who shop there should know what they are getting in to. If you are only going to pay 10 dollars for a dress do you really expect it to last for a long time? You get what you pay for so if you want something of a higher quality you should shop somewhere else. Forever 21 is a great place for people who want cheap clothes just in case they only wear it one time, that way they dont have to feel guilty about spending so much.